Legal & Support

Legal & Support

This hub contains WONNLY legal policies, disclosures, and support references. Each document is presented as published.

Legal

Terms of Service

These Terms govern access to and use of the WONNLY website and creator performance index. WONNLY is an informational service and not a contest, competition, or promotional program.

1

About the Service

WONNLY is an independent, informational creator performance index. The Service observes, aggregates, and contextualizes publicly available signals to present relative performance insights.

WONNLY is operated by AtomPillar Ltd (United Kingdom).

2

Informational nature

The Service is provided for informational and analytical purposes only. Index positions, labels, or visibility have no legal, financial, or contractual effect and do not create rights, entitlements, or expectations.

3

No contest, no participation

WONNLY does not operate contests, competitions, leagues, lotteries, or promotional programs. Creators do not sign up, submit content, or apply for inclusion. Index inclusion is observational only.

4

Community signals (voting)

The Service may include limited, anonymous community interactions (“voting”) as a supporting contextual signal.

  • • Voting does not determine outcomes or winners
  • • Votes have no monetary value or guaranteed influence
  • • No user accounts or identification are required

WONNLY may discount or invalidate signals to preserve index integrity.

5

Integrity and discretion

WONNLY may apply integrity safeguards including exclusion, reduced visibility, signal discounting, retroactive adjustments, or removal from the index.

Such actions are discretionary, non-punitive, and applied solely for measurement reliability. WONNLY is not required to provide individual explanations or appeals.

6

Acceptable use

  • • No manipulation, bots, scripts, or coordinated inauthentic behavior
  • • No interference with security or operation
  • • No misrepresentation of affiliation with WONNLY
  • • No unlawful or deceptive use
7

Intellectual property

All original content, structure, and presentation of the Service are proprietary to WONNLY or its licensors.

Third-party names and trademarks are used for descriptive purposes only and do not imply endorsement.

8

Platform independence

WONNLY is not endorsed, sponsored, administered, or affiliated with TikTok, ByteDance Ltd, or any other platform. The Service relies solely on publicly observable information and does not influence platform algorithms, monetization, or enforcement.

9

Privacy and cookies

WONNLY does not require user accounts and does not intentionally collect personal profiles. Data handling and cookies are governed by the Privacy Policy and Cookie Policy.

10

Disclaimer of warranties

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, WONNLY disclaims all warranties, including accuracy, reliability, and fitness for a particular purpose.

11

Limitation of liability

To the maximum extent permitted by law, WONNLY shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, reputation, or opportunity.

12

Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over disputes relating to the Service.

13

Contact

Legal or general enquiries: contact@wonnly.com

Last updated January 2026
Legal

Privacy Policy

This Privacy Policy explains how WONNLY handles information in connection with its independent creator performance index. WONNLY is designed to be privacy-first and does not require user accounts.

1

Who we are

WONNLY is an independent informational service operated by AtomPillar Ltd, United Kingdom.

This Privacy Policy applies globally to visitors of the WONNLY website.

2

Our privacy-first approach

  • • No user accounts or registration
  • • No personal profiles
  • • No requirement to provide names, emails, or passwords
  • • Anonymous, session-based interactions only
3

Information we may process

Depending on how you interact with the site, WONNLY may process limited technical information, such as:

  • • IP address (may be truncated or anonymised)
  • • Browser and device type
  • • Approximate location (country or region level)
  • • Session identifiers (for security and integrity)

WONNLY does not intentionally collect sensitive personal data.

4

Creators and publicly available data

Creator information displayed in the index is derived from publicly available sources. This may include usernames, public metrics, and observable activity. WONNLY does not access private or restricted platform data.

5

Community interactions (voting)

Where enabled, WONNLY allows limited anonymous community interactions (“voting”) to reflect audience interest.

  • • Voting does not require login or identification
  • • Votes are session-based and integrity-screened
  • • Votes are not linked to personal identities
6

Legal basis for processing

WONNLY processes limited data under the lawful basis of legitimate interest, including:

  • • Operating and securing the Service
  • • Protecting index integrity and preventing abuse
  • • Improving reliability and performance
7

Cookies and similar technologies

WONNLY uses a limited number of cookies and similar technologies.

  • • Essential cookies for site functionality
  • • Security and integrity cookies (e.g. rate limiting)
  • • Analytics cookies (where enabled)

Further details are provided in the Cookie Policy.

8

Data retention

Technical and session data is retained only for as long as necessary to operate the Service, maintain security, and ensure index integrity, after which it is deleted or anonymised.

9

Data sharing

WONNLY does not sell personal data. Limited data may be shared with infrastructure or analytics providers solely to operate the Service, subject to appropriate safeguards.

10

International access

WONNLY is based in the United Kingdom but is accessible worldwide. Where data is processed outside your country, appropriate safeguards are applied in accordance with applicable data protection laws.

11

Your rights

Depending on your location, you may have rights under data protection laws, including the right to:

  • • Access information about data processing
  • • Request correction or deletion where applicable
  • • Object to certain processing activities

Because WONNLY does not maintain user accounts, our ability to identify individual data may be limited.

12

Changes to this policy

This Privacy Policy may be updated periodically to reflect operational or legal changes. The latest version will always be published on this page.

13

Contact

Privacy or data protection enquiries: contact@wonnly.com

Last updated January 2026
Legal

Cookie Policy

This Cookie Policy explains how WONNLY uses cookies and similar technologies in connection with its independent creator performance index.

1

What cookies are

Cookies are small text files stored on your device when you visit a website. They are widely used to enable core functionality, improve performance, and support security.

2

Our cookie approach

  • • Minimal and privacy-first use
  • • No advertising or profiling cookies
  • • No cookies for cross-site tracking
  • • No requirement for user accounts
3

Types of cookies we use

WONNLY uses a limited set of cookies and similar technologies:

  • Essential cookies – required for core site functionality and navigation.
  • Security and integrity cookies – used to prevent abuse, rate-limit interactions, and protect the index from manipulation.
  • Analytics cookies – used in aggregated form to understand site usage and improve reliability (where enabled).
4

What we do not use

  • • No advertising or marketing cookies
  • • No third-party tracking pixels for ads
  • • No cookies for user profiling or targeting
  • • No sale of cookie data
5

Voting and session cookies

Where anonymous community interactions (“voting”) are enabled, session- based cookies or similar mechanisms may be used to:

  • • Enforce rate limits
  • • Prevent duplicate or abusive interactions
  • • Protect index integrity

These mechanisms do not identify individuals and are not used to build personal profiles.

6

Legal basis

Essential and security cookies are used under the lawful basis of legitimate interest, as they are necessary to operate and protect the Service. Where analytics cookies are used, they may be subject to consent depending on your jurisdiction.

7

Managing cookies

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect site functionality.

Instructions for managing cookies are typically available through your browser’s help resources.

8

Changes to this policy

This Cookie Policy may be updated periodically to reflect operational or legal changes. The most current version will always be available on this page.

9

Contact

Questions about cookies or privacy: contact@wonnly.com

Last updated January 2026
Legal

Informational Disclaimer

WONNLY provides an independent creator performance index for informational purposes only. This page explains limitations, non-reliance, and responsibility boundaries.

1

Informational use only

The WONNLY website and creator performance index (the “Service”) are provided for informational and analytical purposes only. Content, placements, and index outputs are not advice and should not be relied upon as professional, financial, legal, or investment guidance.

2

No guarantees

WONNLY does not guarantee that index outputs, data, or content are accurate, complete, current, or available at all times.

Index results may change, be corrected, or be removed where integrity risks or measurement limitations are identified.

3

Index, not a contest

WONNLY is an informational index and not a contest, competition, league, lottery, or promotional program. WONNLY does not award prizes or rewards and does not declare winners or official outcomes for any third-party events.

4

Third-party platforms and links

WONNLY is independent and is not endorsed, sponsored, administered, or affiliated with TikTok, ByteDance Ltd, or any other platform. Platform names and trademarks are used for descriptive purposes only.

The Service may reference or link to third-party websites. WONNLY is not responsible for third-party content, policies, availability, or practices.

5

User responsibility

You are responsible for how you use the Service. You should independently verify information before taking actions based on the Service.

Creators and users remain responsible for complying with applicable laws and any platform terms of service.

6

Limitation of liability

To the maximum extent permitted by law, WONNLY is not liable for any indirect, incidental, consequential, or special damages arising out of or relating to your use of the Service, including loss of revenue, reputation, opportunity, or data.

7

Contact

If you believe information on the Service is inaccurate, misleading, or infringes rights, contact us at contact@wonnly.com.

Last updated January 2026
Trust & safety

Platform Independence & Data Use

WONNLY is an independent, informational creator performance index. This statement clarifies that WONNLY is not affiliated with any platform, uses publicly observable information only, and does not influence in-platform outcomes.

1

Independent service (no affiliation)

WONNLY is an independent analytical service and is not endorsed, sponsored, administered, or officially affiliated with TikTok, ByteDance Ltd, or any other social media platform.

All platform and product names, logos, and trademarks are the property of their respective owners and are used for descriptive purposes only.

2

Publicly observable information only

WONNLY relies exclusively on publicly observable information and signals. WONNLY does not access private, restricted, or non-public platform data.

  • • No access to private accounts, private messages, or restricted analytics
  • • No use of platform “back-end” data
  • • No circumvention of technical access controls
3

No influence on platform outcomes

WONNLY does not influence platform algorithms, monetization, moderation, enforcement, or creator standing on third-party services. Index outputs are informational only and do not produce “official” outcomes for any platform event.

The WONNLY index is not a contest, competition, league, lottery, or promotional program. WONNLY does not award prizes or rewards and does not claim platform endorsement.

4

Integrity safeguards and anti-manipulation

WONNLY applies integrity safeguards to reduce manipulation and preserve measurement reliability. This may include signal discounting, anomaly checks, and exclusion of entries that cannot be measured with reasonable confidence.

Exact weighting and internal thresholds are not publicly disclosed to reduce abuse and reverse-engineering.

5

Responsible use and platform terms

WONNLY does not encourage conduct that violates any platform’s terms of service. Users and creators remain responsible for their own compliance with third-party platform rules.

If you believe any information in the index is inaccurate, misleading, or infringes rights, contact us using the email below.

6

Operator and contact

WONNLY is operated by AtomPillar Ltd (United Kingdom).

Trust & safety enquiries: contact@wonnly.com

Last updated January 2026
Official answers

FAQ

Clear answers. Minimal noise. If a topic isn’t covered here, the Index Rules and “How we rank” pages are the source of truth.

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About WONNLY

What is WONNLY?+

WONNLY is an independent creator performance index focused on live execution and audience response. It does not host streams and it does not run contests. It measures relative performance using a composite of public platform performance and WONNLY’s qualitative signals.

Is WONNLY affiliated with TikTok?+

No. WONNLY is independent and is not endorsed, sponsored, or officially affiliated with TikTok, ByteDance Ltd, or any social network.

Is this a competition or a tournament?+

No. WONNLY is an index. It publishes index updates for a defined period based on the published rules and integrity safeguards. WONNLY does not declare winners or issue match outcomes.

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Rankings

How do index rankings work?+

Rankings are computed from multiple signals across a defined weekly window. Signals include public platform performance (qualification/performance context) and WONNLY’s internal qualitative signals (e.g., live presence, retention, consistency, and regulated community response). Exact weighting is protected to reduce manipulation.

Why don’t you rank creators by gifts or paid support?+

Because creator rank is not purchasable. Gifts and paid support do not influence creator rankings. If supporter activity is displayed, it is shown in separate supporter/gifter leaderboards only.

Why aren’t updates posted instantly?+

Index updates may go through integrity checks to reduce impersonation, manipulation, and data anomalies. Published updates represent the index for that period under the rules and may include corrections if clear integrity issues are detected.

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Eligibility

Who is eligible to appear in WONNLY?+

WONNLY is a selective index. Eligibility depends on activity in the evaluation window and may include an external qualification layer (for example, appearing in a Top 10 country set on a supported platform). Eligibility may be limited to preserve comparability and index integrity.

Why isn’t a creator included even if they are popular?+

Popularity alone is not enough. A creator may be excluded if activity is insufficient within the evaluation window, if identity cannot be measured with confidence, or if integrity screening flags the entry for potential manipulation or impersonation.

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Voting

What role does voting play?+

Voting is a regulated supporting signal to reflect community response. It does not directly decide rank and does not guarantee outcomes. Votes may be discounted or removed if abuse is detected.

How many votes do I have?+

Each user can cast up to two votes per week for different creators within the same country index (subject to anti-abuse safeguards).

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Live events

What do you mean by “battles” or live events?+

Creators may appear live at the same time on external platforms (often called “battles”). WONNLY may reference such co-appearances as part of observing performance, but WONNLY does not score matches, declare winners, or issue official outcomes.

Can someone rank higher even if they seemed to get more support in one live session?+

Yes. The index reflects performance across a defined window using multiple signals. A single session is contextualized against consistency, retention, and other qualitative factors across the week.

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Seasonal features

Do you have seasons, finals, or special features?+

WONNLY may publish seasonal summaries or editorial showcases (for example, highlighting top performers over longer windows). These are index-based features and do not constitute a contest, prize competition, or tournament.

What are “Global Finals” on the site?+

“Global Finals” refers to a featured editorial showcase of selected top performers and notable live moments. It does not imply a tournament bracket, match outcomes, betting, or prize distribution.

Last updated: January 2026
Support

Contact

Use the email below for enquiries related to the WONNLY creator performance index, including corrections, rights, privacy, and trust & safety.

1

Email

Contact us at contact@wonnly.com.

To help us respond efficiently, include the relevant link(s) and a clear description of your request.

2

What you can contact us about

Common categories include:

  • Corrections: inaccurate public information, broken links, or display errors.
  • Rights & usage: copyright, trademark, or content usage concerns.
  • Impersonation: suspected impersonation or deceptive identity representation.
  • Trust & safety: scams, harassment, or abuse related to the Service.
  • Privacy: questions about cookies, analytics, or data handling.
3

Information to include

Please include (where applicable):

  • • A link to the relevant page or entry
  • • The platform username and country index (if relevant)
  • • A brief explanation of what is incorrect or harmful
  • • Supporting evidence where appropriate (e.g., official profile link)

Please avoid sending sensitive personal information unless necessary for your request.

4

Response and limitations

WONNLY is an informational index. We may correct, update, limit visibility, or remove content where appropriate to preserve accuracy, integrity, and safety.

We may not be able to respond to every message individually and we do not provide individualized appeals or explanations regarding index inclusion decisions.

Last updated January 2026